Skip to content
ScryaHelp Centre

Accepting your invite

When a business invites you to Scrya, you get an email with a link to set up your account. This page takes you from that email to your customer portal.

Accept the invitation

  1. Open the email with the subject You’re invited to verify your assets with [business name].
  2. Click Accept Invitation & Create Account. If the button doesn’t work, copy the link below it into your browser.
  3. Wait while Scrya checks the link. You’ll see Accepting your invitation…, then Invitation accepted! Setting up your account…
  4. On Set Up Your Account, check that your First Name and Last Name look right (they’re filled in from the invitation — change them if needed). Your Email is shown read-only; it’s the address the invitation was sent to and the one you’ll sign in with. Then enter a Password and Confirm Password. Your password needs at least 8 characters, including an uppercase letter, a lowercase letter and a number.
  5. Tick the box to agree to Scrya’s Terms of Service and Privacy Policy.
  6. Click Create Account.
  7. On Welcome to Scrya, click Go to Dashboard. This opens your Customer Portal.

Shortly after, you may see Secure Your Account. This offers two-factor authentication, which adds a code from an authenticator app when you sign in. Click Enable Two-Factor Authentication to set it up, or Skip for now.

Your portal

Your Customer Portal shows:

  • Your Organizations: the businesses you’re linked to
  • Open requests: requests waiting for you, each headed Request from [business name]
  • Recent requests: requests verified in the last 7 days
  • Closed requests: finished requests, which are read-only

To begin, click Start Verification next to an asset on an open request. See Wallet or exchange: which should I choose?

Signing in later

  1. Go to https://app.scrya.io/auth.
  2. Enter your Email and Password, then click Sign In.

You go straight to your portal. The Complete Verification button in a request email also opens your portal; sign in first if asked. Scrya signs you out after an hour without activity.

You’ll see Verification Failed with a message that the link has expired. The invitation email says links expire in 24 hours, and each link works only once.

  • Already created your account? The link has been used. Sign in at https://app.scrya.io/auth instead.
  • Didn’t finish setting up? Ask the business to resend your invitation. Request New Link only takes you to the sign-in page; it can’t send a new invitation. If you have more than one invitation email, use the most recent.
  • See “Wrong account for this link”? You’re signed in as someone else in this browser. Click Sign out and continue, then open the invitation link again.
  • See “Setup link invalid”? Open the invitation link in a private browser window, or sign out and try again.

If the email never arrived

  • Check your spam or junk folder for an email from Scrya.
  • Ask the business which email address it used. The invitation only goes to that address, and it’s the address you’ll sign in with.
  • If the invitation bounces, the business is told automatically so it can fix the address and resend.
  • Already have a Scrya account? If another business invited you before, you may not get a new invitation. Sign in with your existing details. New requests appear in your portal.