Skip to content
ScryaHelp Centre

Plans and billing

Scrya charges per verification request, with a monthly minimum that depends on your plan. You’ll find your plan, seats and usage in the Plan & Billing card, under Settings > General.

Plans

PlanPrice per requestMonthly minimumSummary
Starter$0.90$50.00Essential asset-verification tools for small teams getting started.
Compliance$0.80$149.00Higher seat limits, priority support, and full multi-chain verification coverage.
EnterpriseCustomCustomCustom seat limits, dedicated support, and tailored onboarding for large teams.

Prices are in US dollars. You pay the monthly minimum until your requests, multiplied by the per-request price, go over it. After that, you pay per request. For example, 40 requests on Starter is $36, so you pay the $50 minimum. 100 requests is $90, so you pay $90.

How usage is counted

Each verification request created for your organisation counts once, in the billing period it was created. This includes requests your customers start and send to you. A request counts whether or not the customer completes it.

Verification requests this period shows the period’s dates, the request count, the estimated charge and a daily chart. For organisations without billing set up, a period is a calendar month.

Seats

Team seats shows how many users you have against your limit. Scrya sets your seat limit, and it doesn’t change when you switch plans. To add seats, contact support@scrya.io.

Plan status

Next to your plan name, a badge shows Trial, Active, Past due or Canceled.

Change your plan

Only Business Admins can request a plan change. Plan changes are handled by Scrya’s sales team.

  1. In Plan & Billing, click Change plan.
  2. Choose the plan you’re interested in (Starter, Compliance, or Enterprise).
  3. Confirm your contact details, optionally add phone, estimated monthly request volume, and a short note.
  4. Click Contact sales.

You’ll get a confirmation in the app, and our team will follow up by email and apply the change once it’s agreed.

Payment details and receipts

Click Manage Billing to open the Stripe customer portal. There you can update payment details and download receipts. This button only works once Scrya has enabled billing for your organisation.

Troubleshooting

  • Manage Billing is greyed out. Billing isn’t enabled for your organisation yet. Contact support@scrya.io.
  • You can’t see Change plan. Only Business Admins can request a plan change.
  • An error with an ERR reference. Quote it to support. See Error references.